By Patrick Reilly,
Patrick Reilly will present Demonstrating Executive Presence and Managing Up, on Tuesday, April 19th, 9:30-3:30, in the NCHRA Training Room (San Francisco). Register today.
Today’s world of work is not the same as yesterday’s. Due primarily to the speed of change and the abundance of information managers often need to successfully manage their own boss and other leaders higher in the organization. Just yesterday, I was with a client who needed to influence her boss, the new COO, to make some changes. She has superior domain expertise and organizational knowledge and needed to influence him to take the right action. This happens every day in all organizations.
Aside from her knowledge and subject matter expertise she needed to access her executive presence to succeed and influence her boss. What is executive presence? We all talk about the need to have it, but very few can seem to define it. We can.
In order to build your executive presence it helps to know what it is. Executive presence is comprised of three core elements: how you act (gravitas), how you speak (communication) and how you look (appearance). It can also be described as consisting of the skillful application of emotional intelligence and the effective presentation of your professional skills.
At the higher level of organizations and especially with Boards, executive presence is an essential success factor. Our model provides a concrete set of criteria so that leaders can clearly identify areas of focus and potential action. What we’ve discovered, through research and experience, is that we are evaluating the executive presence of others and ourselves in the following ways:
1. Confidence – Can I share my point of view well?
2. Competence – Am I competent in my domain of technical expertise and able to communicate it effectively, especially to those who are not as expert in this area?
3. Courage – Do I have the courage to take a stand for the things I believe in? Take well informed risks and drive change?
4. Calmness under Pressure – Can I project a sense of calm and poise regardless of the circumstances?
5. Credibility (Balance) – Do I have a balanced approach that includes being both assertive and results oriented while being compassionate and having empathy for others?
6. Reliably deliver results – Do I provide quality results in a timely fashion?
7. Clarity and Crispness – Is my communication in speaking and writing clear, crisp and succinct? Do I have the tone and timbre in my voice that makes others want to listen?
8. Connection – Do I have strong relationships with people at all levels of the organization.? Do others see me as an effective listener, authentic, and approachable?
9. Appearance – Do I fit in with peers and those one level up.? Do I dress professionally for my company and in line with today’s standards? Do I exhibit good manners, use appropriate language and employ good grammar?
Where are your executive presence strengths? Where are your challenges? Is it time for you to find out more?
About the Author
Patrick Reilly is President of Resources In Action, Inc. He has worked extensively with international leaders in the health care, financial services, technology, and utility sectors for more than 25 years. His passion is getting leaders into action for success and satisfaction. Patrick has a BA in Psychology from Tufts University and an MA in Organizational Development from the JFK School of Management. He is a Certified Master Business Coach through Leadership University. He previously served on the Board of the Professional Coaches and Mentors Organization. He currently is the marketing leader for Alexcel, a group of senior executive coaches.
Join Patrick's seminar, Demonstrating Executive Presence and Managing Up Tuesday April 19, 2016, NCHRA training room, 9:30a.m. Sign up.