Just Say It: Making ANY Conversation Easy (Webinar)
Friday, May 18
1:30pm - 2:30pm
Qualifies for 1 General HRCI Recertification Credit (approval pending) / 1 SHRM PDC
FREE to attend
No one wants to hear that she isn’t doing a good job. Thus no one wants to tell her. Telling your boss you’re frustrated or aren’t hitting your targets is even more difficult, and thus many of us don’t. Worse, is that most feedback, positive or negative, is useless because it’s vague. Get a simple formula to make even the most difficult conversation easier. Conversations will be short, specific and on point. They won’t be personal. They will be actionable. You’ll be able to say what you want to say, when you want to say it, in a way that the other person can hear you and take action.
> Give clear and specific feedback that employees can act upon immediately.
> Provide feedback to peers, direct supervisors, and others at a higher level in a way that does not elicit defensive responses.
> Eliminate your blind spots. Receive more feedback without showing emotion or frustration.
ABOUT THE PRESENTER
Shari Harley, Founder and President, Candid Culture
Shari Harley runs Candid Culture, a training and consulting firm making it easier to tell the truth at work. Shari is bringing candor back to the workplace. Before launching her business Shari led leadership development training for OppenheimerFunds, conducted customer service training for American Century Investments, and facilitated for Dale Carnegie Training. Shari is the author of the book How to Say Anything to Anyone, has a master’s degree in Communication, and taught leadership development at the University of Denver. Shari’s practical approach has led her to speak and train in Singapore, Thailand, Malaysia, India, Dubai and Australia. From ‘Making Meetings Work’ and ‘Delegating Better’ to ‘Managing Your Career’ and ‘Saying Anything to Anyone,’ Shari’s tips are sure to delight and inform in a real, direct and very funny way. Watch videos and learn more about Shari at www.candidculture.com.
Cancellations received less than seven calendar days from the program date are not refundable. If cancellation within seven days of the program is unavoidable, a credit for a future event will be granted, minus a $75 administration fee ($15 for regional meetings). Credits must be used within one year of issue. A substitute attendee is allowed at the applicable NCHRA member/non-member rate in lieu of credit. Separate cancellation policies apply for the HR West Conference and Certification Preparation Courses.