Qualifies for 1 SHRM PDC / HRCI Recertification Credit
The desire to be heard is fundamentally human need. From the time we are very young, we need to know that we are being heard and understood in order to develop trust, autonomy, and initiative. As adults in the workplace, we need to not only be heard, but to also to learn to listen carefully to others in order to create a complete 2-way feedback loop within our organization.
Listening is the core of every human relationship. Creating a listening culture leads to a more engaged and motivated workforce, and offers numerous benefits to the organization as a whole.
Learn more about this critical component of a successful organization, and discover how to actively cultivate listening skills at all levels of the workforce - supported by new research data and the opinions of leading luminaries from business, psychology, sociology, and other disciplines.
You’ll leave the webinar able to:
• Describe how organizations can improve employee engagement by creating a listening culture
• Identify what it means to truly listen to employees, and how frequently it needs to happen
• Connect the benefits of listening with the achievement of business objectives
• Explain why active listening needs to be cultivated in order to successfully deal with workforce transformation
• Answer this question: why is listening the #1 essential skill for effective leadership?
About the presenter
Michael Papay, CEO, Waggl
A proven HR technology pioneer with over 15 years of domain experience, Michael Papay currently serves as CEO and Co-founder of Waggl, a San Francisco Bay Area company that provides a simple, cloud-based solution to help organizations listen to people, distill insights and make improvements. Michael is a frequent author and contributor to advancing the thought leadership around organizational learning and employee engagement. He believes that mutual respect and active listening leads to more meaningful relationships and productive organizations.