Registration: Member $220 / General $270
*Qualifies for 4 Business HRCI Recertification Credits / 4 SHRM PDCs*
Event: 5:00 - 6:00pm (PST) online
A series of four 1-hour webcasts scheduled on September 11, 13, 18 and 20.
HR metrics are usually behind the times. We tend to measure what is easy to count or has always been measured, not what really matters to the business. This online eProgram focuses on valued business outcomes and monetizing the impacts of HR actions. The surprising finding is that HR has many powerful and unanticipated ways to improve both the top and bottom lines of the business. Together we will:
1. Describe the spectrum of functions HR measures and provide examples based on strategy and each talent function.
2. Recognize eleven specific HR levers and monetize their impact on the organization’s top and bottom lines.
3. Describe different ways to measure productivity, cost of replacing valuable employees, the lifetime value of customers, and revenue from innovations.
Class text: Fearless HR—Driving Business Results. **PARTICIPANTS, PLEASE READ INTRO & CHAPTER 1 BEFORE THE FIRST SESSION. Book is included with registration. **
ABOUT THE PRESENTER
David Forman is the author of the best-selling book Fearless HR, and former Chief Learning Officer of The Human Capital Institute. The courses he has developed and taught for both HCI and SHRM have been taken by thousands of HR professionals all over the world. David has worked with many global organizations to improve the knowledge, skills and performance of their people. Major clients include FedEx, IBM, DuPont, Microsoft, SAP, American Express, PwC, Ford, and Apple. In 1984, David had the unique opportunity to work with Apple on the release of the Macintosh.
David has written more than 40 articles on talent management, analytics, strategic human resources, learning systems, high-performance cultures and leadership. He has spoken at many national and global HR and leadership conferences. He has both undergraduate and graduate degrees from the University of California at Santa Barbara, where he has also served on the alumni board for eight years.