Summary

Today's employees are looking for a different kind of experience at work — career development, new skills, involvement, a positive environment and good communication. How does today's manager meet these needs and get good results? In a word — coaching. Not a management buzzword or theory, the coach approach is the practical way to get the best performance and positive morale from everyone in your group. Whether you’re a manager looking for new ways to mentor and motivate people, or an HR leader looking to develop key constituents, you’ll take away:

• Two sets of mentoring tools and how to apply them to your workplace
• The true meaning of motivation and seven tips that work
• 20 specific actions you can immediately apply to positively influence performance

Speaker

Christine Silver is a trainer, coach, and management consultant with more than 15 years of experience in Human Resources. Areas of expertise include leadership development, effective communication, team development, interview and candidate selection, and conflict resolution. Her experience as a one-on-one coach has helped managers in their performance management efforts. Christine has a bachelor's degree in Child Development from San Jose State University, a certificate in Human Resource Management from University of California, Santa Cruz and has been trained by The Coaches Training Institute (www.thecoaches.com). Her firm, Silver Business Solutions, is a partner to The Practical Solutions Group founded by Marty Brounstein in 1991.

Desired Level of Experience: Some experience with subject