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NCHRA and Waggl Uncover New Insights from the HR Industry toward Innovation

Posted By Laurie A. Pehar Borsh, Wednesday, August 17, 2016

73% believe that an innovative workplace is actually more important than pay scale in attracting and retaining top talent

and Waggl, an all new and simple way to distill real-time insights from groups of people, recently released new data which reveals insights about the outlook of the human resources industry toward innovation. 

NCHRA reached out to more than twenty thousand HR professionals about their outlook toward innovation in the workplace.  Results indicate that 73 percent agree that innovation is key to retaining and attracting top talent, but respondents were divided about whether their own place of employment is innovative (with 60 percent saying yes, vs. 41 percent saying no).

Millennial respondents were most likely to feel that an innovative workplace is more important than pay scale (78 percent, vs. 70 percent of Gen-Xers and 72 percent of baby boomers).  Millennials were also most likely to say that their place of employment is innovative (69 percent), in comparison with 57 percent of Gen-Xers and 53 percent of baby boomers saying that their place of employment is innovative.

According to Ingrid Stabb, Associate Vice President of Marketing, NCHRA was intrigued by the dichotomy between the percentage of HR professionals who clearly value innovation, and yet do not believe that their own place of employment is innovative. “These results strengthen our commitment toward listening to the HR community’s insights, and helping our members put those insights and values into practice in the workplace.”

NCHRA sent the “Innovation in the Workplace” Pulse (questionnaire) to HR professionals via Waggl’s
crowdsourced listening platform over a ten-day period of time from June 8-18, 2016. Participants were asked whether they agreed or disagreed with two statements:

  • “An innovative workplace is more important than pay , to attract and retain top talent”
  • “I consider my place of employment an innovative workplace.”

Respondents also asked the open-ended question: “What innovation would you like to see in the workplace?” 

The common themes that emerged from 2,966 votes included using new or improved technology, employee engagement, working from home, better approaches to performance management, and moving away from paper.

In addition, at the recent HR West conference in Seattle on July 15th NCHRA used Waggl to pose the question, “What area of HR needs the most innovation, and why?” -- to over 200 HR professionals in attendance at the event.  Here are the top three answers that were crowdsourced in real time:

  1. Talent management. We need to learn what's important to potential and new employees in order to increase tenure and engagement. How do we maintain productivity and yet allow them time to build community at work?
  2. Performance Reviews. Feedback should be ongoing, not just once a year.
  3. Leadership coaching. A lot of HR issues stem from poor leadership.


“We are excited about the depth and breadth of insights that emerged from these two pulse surveys,” said Michael Papay, CEO, Waggl.  “It is clear that HR professionals believe that innovation is important, particularly when it comes to managing talent.  It is also evident that they feel that there is some work to be done in order to encourage innovation by increasing the frequency of feedback.  Listening and creating a 2-way dialogue is the key to fostering better understanding for business leaders and employees alike.”

The great organizations of the future are listening for insights now, not years from now,” said Steve Cadigan of Cadigan Talent Ventures.  “HR professionals have a chance to make more of an impact in the world now than ever before."

More About Waggl

Waggl is a simple way to surface and distill real-time actionable feedbackNamed after the dance that bees do in a hive to transmit important information very quickly, Waggl lives at the intersection of two organizational realities:  Companies want an engaged workforce and employees want to know that their opinions count.  Waggl goes beyond the traditional survey by offering an extremely easy way to listen to many voices at once within an organization for the purpose of making it better. Waggl’s real-time listening platform creates a transparent, authentic two-way dialogue that gives people a voice, distills insights, and unites organizations through purpose. With a highly seasoned management team and a Board including esteemed executives from Glassdoor, Success Factors, Hirevue, and Coupa, Waggl is an innovative industry leader helping companies of all sizes to succeed by building a listening culture.   For more information, please visit:

Tags:  HR tech  HR TechXpo  waggl 

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