Contributed by James J. McDonald, Jr., SPHR, SHRM-SCP, Fisher & Phillips LLP.
The situation is a familiar one. Disgruntled current or former employees leave negative and harmful comments about their employer on online workplace review websites such as Glassdoor or Vault, or on customer review sites such as Yelp. Until recently, employers had little recourse.
Website operators are generally immune from liability under the federal Communications Decency Act of 1996, and they historically have objected strenuously, on First Amendment and privacy grounds, to identifying people who post defamatory comments anonymously on their websites.
>>> Read the article here.