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Next Concept HR Magazine focused on What's Next for what matters most to HR. Insightful and timely, it covers best practice trends and presents new ideas and concepts to keep readers up-to-date with the latest in our field. Voices from our nationwide community contribute to a wide range of topics. Articles include valuable practice resources, news and views to provide training, legal and legislative developments, info on quality service providers, and opportunities to form career-long networks and partnerships. Subscribe at:


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Time to Get Real with Performance Management and Rewards

Posted By Editor, Thursday, February 13, 2020
Updated: Thursday, February 13, 2020

If you’re one of the 70 percent stuck in the old world of traditional performance management and rewards, fear not, because there is a path forward. I’m going to arm you with a few ideas and proven approaches that may help you break the log jam.

By Tamra Chandler, Partner, EY

HR West 2020 Speaker

The old ways that are rooted deeply in our organizational habits, patterns, and ethos have amazing staying power, even when science, research, and visible realities tell us they don’t serve our intent or purpose. Nowhere do I see this play out more plainly than in the realm of performance management and rewards.

Read Tamra's article on Next Concept HR Magazine.

    HR West 2020

  1. Learn more about HR West

  2. Register for HR West 2020

    March 9-11
    Oakland Convention Center
    Oakland California 

Tags:  employee performance management  employee retention  HR Management Skills  HR Management training  HR West 2020  HR West Speaker 

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Divert Workplace Disasters, Delete that Email and Use Dialogue!

Posted By Editor, Wednesday, April 10, 2019
Updated: Wednesday, April 10, 2019
Contributed by Lorie Reichel-Howe, presenting: Coaching Managers to Become Inclusive Without Getting Crucified in San Jose, April 16th.

While email has made workplace communication efficient, there are times when face-to-face conversations are needed. At these times, defaulting to email is risky and may result in workplace nightmares.

Read the article here.






Tags:  HR Coaching  HR management training  workplace communication 

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HR Heroes: Tackling the Top 5 Manager Challenges

Posted By Editor, Wednesday, January 30, 2019
Updated: Wednesday, January 30, 2019

By Amii Barnard-Bahn, JD, ACC, Managing Principal, Barnard-Bahn Consulting & Coaching and HRWest 2019 speaker.  

In this article we’ll walk through the top 5 classic challenges managers face. Think about where your managers are strong and where they may be facing challenges.

Read this article here.













Tags:  HR Management Training  HR West 2019  HR WEst Speaker  Leadership Coaching  Leadership Development  Leadership Training  Management Coaching 

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5 Ways to Improve Your Talent Attraction Strategy

Posted By Editor, Laurie, Wednesday, January 24, 2018

Contributed by Lindsay Stanton, Chief Client Officer, Digi-Me – HR West 18 Presenter

Nicholas Wyman, CEO of the Institute of Workplace Skills and Innovation, recently published an article with CNBC discussing the disconnect between the number of unemployed, underemployed and unfulfilled jobs in the US. He says that our nation is facing a “grave” problem.

Why is there a disconnect? There are not enough people with the practical skills that are required for the unfulfilled job openings. Wyman says, “It’s Time to Skill Up, America!” So now what?

For the first time in a long time, with low unemployment rates and rising hiring needs, we are faced with a candidate-driven market. Everyone is competing for top talent and passive job seekers are golden.

Here are 5 ways to improve your talent attraction strategy: Continue reading on the HR West Blog.

Tags:  employee  employee engagement  hiring costs  hiring strategy  hr  HR Leadership  HR Management  HR management training  HR West 2018  leader effectiveness  leadership  Recruiting  recruiting strategy  underemployed 

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The Next Big Wave of Culture is Right Now

Posted By Editor, Laurie, Wednesday, January 18, 2017
Updated: Wednesday, January 18, 2017
Contributed by Dianna Wilusz, SHRM-SCP, SPHR, CEO, The Pendolino Group
Presenting: Leveraging Core Values to Accelerate Your Business Strategy
Wednesday, March 8th 9a.m.

Register today

The Next Big Wave of Culture is Right Now: 
Look to Your Vision When Making Your Next HireLeadership_Training_Interim HR_Recruiting_Interview_Selection_Barbara Ekstein.jpg

Did you know that first time employees, those hired fresh out of college, and those returning to the workforce from either a stint of entrepreneurialism or from taking time-off, mid-career to volunteer, “retire”, or to reassess their career objectives - are often the best employees that your company will ever hire according to a recent article in the Wall Street Journal.

Why is that? The reason is actually quite simple: experience, innovation, and core motivation.

In the WSJ article, Mr. Giandrea shared that many people [returning to work] are interested in the “non-monetary benefits of continued employment,” including “mental stimulation and continued social networks.”  He added, “I think it’s the case that many people like their jobs. We think people are revealing what they prefer through their actions.”  

Note that these are the same hallmarks of people who are entering the job market for the first time as well - they too are seeking: “mental stimulation, continued social 
networks, and revealing what they prefer through their actions.”

This opens up an excellent opportunity to realign your recruiting practice with your Vision and break away from the reasonableness of the status quo. An opportunity to intentionally target hiring the unemployed, experienced and older worker, and new college graduates - intentionally avoiding the most heavily recruited group of “25-40 somethings.”

Concentrating your hiring practices toward the unemployed, experienced and older worker, and the new college graduate/intern, is counter to what most recruiters will tell us. Rather they often suggest that hiring direct from your competitors and concentrating your recruiting search on those people who are currently employed, mid-careered, and
with little/no gaps in their employment history, is the way to go. But, that stands to reason since recruiting from a candidate pool of actively employed is the
life-blood of the recruiting profession… and let’s be honest… it’s much easier to source candidates that are actively employed.

While there is nothing wrong with that approach per se, intentionally (or unintentionally) practicing a hiring bias toward those already “actively employed” can have a direct negative impact on the quality of your culture and therefore the ultimate success of your business to achieve your Vision.

In addition, by throwing your hiring process into the frenzy with your competitors, you inadvertently set yourself, and your company, up for what we call the “scarcity bias."

This is the same bias that marketeers count on through the use of last minute, end-of-season sales. You are led to believe that the talent simply doesn’t exist… or is scarce. Hence, you are biased to make the hire fast - rather than patiently plan and wait for the right hire.

How is it that managers and HR have been led so far astray by the conventional wisdom so as to put their business and their teams at risk?  More importantly, now that you
know otherwise, how can you apply your refreshed knowledge about the advantages to hiring the unemployed, the older worker, and the new college graduate/intern?

And, what is the first step that you should take to succeed in applying a methodical Contrarian Recruiting Practice (CRP)?

“Harvard Business Review (HBR) suggested that 85 percent of hiring managers and human resource managers
are more understanding of employment gaps now than they were pre-recession.”

Here are the top four non-technical skills [SOURCE: Vanto Group] to look for when practicing the contrarian hiring philosophy to positively shape your company culture, and
align your team to achieve your Vision and deliver rapid and inspiring results.

 The top four skills of the successful (and powerful) people that you’ll want on your team:

They Understand (and Live) Integrity

  • Integrity at its most fundamental level, is doing what you said you would do, when you said you would do it. But, that is just where it starts...

  • Integrity also includes cleaning up the messes you have made by not doing what you said, by breaking your promises, and by not being 
    responsible for your actions.

  • Successful people know that to maintain integrity requires discipline. And, discipline is a condition of self control, rigor and maintaining order.

They Thrive on the Power of Relationships

  • Successful people in business (and in life), know that people become resources for your life.

  • You know that people may be the coaches for your success… and, relationships are the vehicle to make this happen.

  • Powerful people create powerful alliances with others; powerful people (those who live up to their word) have powerful resources, and

  • They allow other people to contribute to creating a shared Vision.

They Breath the Essence and Sustainability of Existence

  • By existence we not only mean that the Vision exists but, how the Vision exists.

  • Successful people have a Vision, they realize that their Vision lives in the conversations that they have.

  • And, successful people manage their conversations wisely and to ensure that their Vision continues to exist - it never goes out of existence.

  • Keeping your Vision (a possibility) in existence requires having a structure - and this is where you can quickly shape the positive effect of your recruiting practice.

  • Seek candidates that thrive on milestones, a visual display of their work and passion, use tracking tools, timelines, and monitor their progress.
    These are people who know how to keep the game alive in distance, time and form - they have the tools and the commitment to keep the Vision alive in reality.

  • Successful people know that you need to keep the existence of the Vision (the progress of the game to achieve that Vision) up to date with accurate information.

Lastly, They Leverage the Multiplicative Nature of Enrollment:

  • Powerful people, new grads and experienced older workers, are often at the peak of understanding the multiplicative nature of enrollment.

  • Enrollment is causing new possibilities (a Vision) to become present for another, and understood by the other, such that they are touched moved
    and inspired by that possibility.

  • This is at the heart of engagement and engagement is at the heart of your culture. This is what moves others into action.

  • Seek candidates that are at the peak of understanding the nature of engagement. They are energized by their own Vision… and see the integrative
    nature of their personal Vision with your company Vision.

Remember you can have any business result you want for your company that you invent as a possibility when you enroll others in your having achieved that Vision.

Acting intentionally to shift your hiring practice can accelerate the achievement of your Vision. “Hire slow and fire fast” - Commit to your Vision and know that to accomplish
your Vision may require you to act in unreasonable ways, buck the conventional trends, and have the courage to act in contrarian ways.

When you seek candidates that are at the peak of these four pillars (Integrity, Relationship, Existence, and Enrollment) you can enjoy the ride as you select powerful people to join you in achieving your business goals!

For guidance regarding Interim HR, Candidate Selection and Manager Training, or to conduct a thorough review of your HR practices to ensure cultural engagement and strategic alignment, the Pendolino Group is here to support you and your team. Reach out to us at: 1-(888) 726-1414 or to explore more.

Be sure to catch up with Dianna Wilusz at HR West 2017!


Tags:  candidate selection  culture  Dianna Wilusz  HR Communication  HR management training  HR West 2017  Pendolino Group 

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