Three Pillars of Success: Communication, Conflict Resolution and Cultural Diversity - eSeminar (4 sessions)
Wednesday, 3/20, Friday, 3/22, Wednesday, 3/27, Friday, 3/29
12:00 - 1:00pm PST online each day
Qualifies for 4 General HRCI Recertification Credits (approval pending) / 4 SHRM PDCs
Price: Member $195 / General $245 / Join Now $389.97
Ever feel you’re not being heard by the other party, especially when what you feel you are saying is so crystal clear?
Join HR expert Bruce Calvin for this online eSeminar to comprehensively understand why we act and respond the way we do and individual tools we can use to effectively open and maintain better lines of communication. In addition, we will cover how to use conflict resolution tools and an understanding of the connectivity our individual cultural diversity can contribute to team and organizational success. Past attendees of Bruce’s program have reported back, “He was truly the best teacher.”
After participating, you will have confidence with these learning objectives:
-- Understanding what communication is & what it isn’t
-- Increase your ability to effectively communicate
-- Understand the fundamental concepts of conflict management
-- Conflict resolution strategies
-- Bring it all together: cultural diversity
-- Recognize cultural competency is a lifelong process
(3/20) Session 1: Communication
(3/22) Session 2: Conflict Management
(3/27) Session 3: Cultural Diversity
Identify perceptions of Diversity, Inclusion and Culture
Recognize cultural competency is a lifelong process
(3/29) Session 4: Wrapping It together
Improve communication style and presentation
Apply effective tools in resolving conflict
Understand how cultural diversity is an active part of our communication process and the foundation of who we are today
Check out what past attendees had to say about this program and their key learnings:
“The content was great ….could have easily been a whole 8 hour seminar.”
“So many things! Could have stayed for two more hours!”
“[We learned]Importance of clear communication, credibility, realistic expectations, and knowledge.”
“[We learned] collaboration and not direction; we are partners.”
ABOUT THE PRESENTER
Bruce L. Calvin J.D.
Bruce Calvin is the President of Calvin Associates, Inc. - a global HR Corporate Consulting and Advisory Firm located in Northern California.
As a seasoned HR professional, Bruce brings over 35 years of global HR expertise across a wide range of industries, including semiconductor, healthcare, financial, aerospace, nonprofit, chemical and transportation.
His experience and education support his specialization in communication, management coaching/mentoring for professionals and departmental teams needing to refocus on their goals and objectives, conflict resolution services and workplace investigations as well as other neutral work.
He has a B.S. from Troy University, a J.D. from John F. Kennedy University and is licensed by the California Bureau of Security and Investigative Services (#21406). As well, Calvin Associates, Inc. is certified as a Small Veteran Owned Business.
In addition, In June of 2017, Bruce released his first book, “H.R.’s Partnership Challenge: The Art of Not Being Everything to Everyone.”
Cancellations received less than seven calendar days from the program date are not refundable. If cancellation within seven days of the program is unavoidable, a credit for a future event will be granted, minus a $75 administration fee ($15 for regional meetings). Credits must be used within one year of issue. A substitute attendee is allowed at the applicable NCHRA member/non-member rate in lieu of credit. Separate cancellation policies apply for the HR West Conference and Certification Preparation Courses.