What's Next -> Series: Coaching Managers to Become Inclusive Without Getting Crucified (San Jose)
Tuesday, April 16th, 2019
Registration 5:30 - 6:00 pm
Program 6:00 - 8:00 pm
Qualifies for 2.0 General HRCI Recertification Credits / 2.0 SHRM PDCs
Price: Members Free (Bring a Friend) / General $35
**Register and join us for a chance to win an onsite raffle prize! Your regional board leaders look forward to meeting you there!
Gain skills to coach managers to effectively and respectfully address workplace concerns and behaviors while developing a positive workplace culture. Together, we will take a look at strained relationships, under-performance, disengagement, workplace conflict, and attrition.
Most organizations lose between 20-80% of their potential performance because leaders and employees are unskilled at stepping-up and confronting issues. (Crucial Confrontations, Patterson, Grenny, McMillan, Switzler). This can lead to strained relationships, discomfort, and silent resentment. Given that 65-80% of all difficulties in organizations come from strained relationships, not skill deficits or motivation, training managers and teams to effectively communicate their concerns and address "the elephant in the room," empowers people to address and resolve issues. This is the foundation of developing trust - a core component of successful organizations.
Unmanaged employee conflict is perhaps the largest reducible cost in organizations today - and probably the least recognized. (Daniel Dana, Ph.D., Managing Differences)
Join experience leader developer and mediator, Lorie Reichel-Howe, as she guides you through this session to address these issues and develop effective solutions.
After participating in this interactive session, you will learn:
1) Strategies to safely confront manager behaviors that negatively impact working relationships
2) How to equip your managers to more effectively talk, listen and collaborate with their teams while generating a greater sense of inclusion and belonging
3) How to establish a baseline of professional trust that fosters contribution and collaboration across the entire team
About the Presenter
Lorie Reichel-Howe is founder of Conversations in the Workplace. She equips managers and teams to have “safe conversations” – transformative dialogue that uncovers hidden workplace issues. These conversations foster greater innovation, inclusion and collaboration within the organization.
Lorie has over 20 years of experience as a leadership developer, educator, mediator and conflict coach. She has supported organizations such as SHRM, NCHRA, HCI, Association for Dispute Resolution Northern California, Workforce Institute, Dress for Success, Rimini Street Incorporation, San Jose State University, Mills College, Santa Clara County Office of Education and California League of Schools.
Lorie mediates small claims and civil harassment cases at the Santa Clara Superior Court and provides community mediation for the Santa Clara Department of Human Relations.
Lorie’s passion is building workplace cultures where people love where they work and love the teams they work with. Learn more about Lorie’s impact at www.ConversationsIntheWorkplace.com.
Cancellations received less than seven calendar days from the program date are not refundable. If cancellation within seven days of the program is unavoidable, a credit for a future event will be granted, minus a $75 administration fee ($15 for regional meetings). Credits must be used within one year of issue. A substitute attendee is allowed at the applicable NCHRA member/non-member rate in lieu of credit. Separate cancellation policies apply for the HR West Conference and Certification Preparation Courses.