What’s Next -> Should HR Mediate Disputes (San Mateo)
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Join professional mediator and author John Ford as you cover the SHRM competency expectations for HR professionals together, specifically as it pertains to relationship management. When should you mediate employee disputes yourself?

When: Wednesday, Oct 2, 2019
5:30 pm until 7:30 pm, PDT
Where: 1850 Gateway Drive
7th floor
San Mateo, California  94404
United States
Contact: Next Concept HR Association

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What’s Next -> Should HR Mediate Disputes (San Mateo)

Wednesday, October 2, 2019

Registration 5:30 - 6:00pm

Program 6:00 - 7:30pm

Qualifies for 1.5 General HRCI Recertification Credits / 1.5 SHRM PDCs

Price: Member FREE (Bring a Friend) / General $35


Join us as we cover the SHRM competency expectations for HR professionals together, specifically as it pertains to relationship management, and to know when it is appropriate and possible for you as an HR professional “to mediate difficult employee relations situations as a neutral.” (SHRM Competency)

Professional mediator and author John Ford who founded the HR Mediation Academy will guide the program and cover various circumstances and examples you may find yourself in. 

HR Professionals are now expected to be able to mediate and yet most of them don't know and in fact question whether they should! You’ll gain clarity about what is expected of you as a professional and also learn practical tools to enhance organizational harmony. After participating, you will be able to:

1) Describe the SHRM competency as it pertains to relationship management. 
2) Define the circumstances when it is appropriate for HR professionals to mediate employee relations disputes themselves. 
3) Demonstrate an ability to intervene in conflict in a manner that promotes harmony. 


John Ford, Founder, HR Mediation Academy

John Ford is the author of Peace at Work and founder of the HR Mediation Academy. He mediates, trains, and consults at organizations that have accepted the inevitability of conflict and are seeking to approach it with greater clarity and confidence. He was the managing editor of Mediate.com from 2000 to 2011, and is a past president of the Association for Dispute Resolution of Northern California.


Cancellations received less than seven calendar days from the program date are not refundable. If cancellation within seven days of the program is unavoidable, a credit for a future event will be granted, minus a $75 administration fee ($15 for regional meetings). Credits must be used within one year of issue. A substitute attendee is allowed at the applicable NCHRA member/non-member rate in lieu of credit. Separate cancellation policies apply for the HR West Conference and Certification Preparation Courses.