3 Keys to Rethinking Performance Management (Session 2 of 4)
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When: 9/19/16
From 11:00 AM until 12:00 PM
Where: Online
United States
Contact: 415-291-1992

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eProgram Details

Qualifies for 4 SHRM Professional Development Credits (PDC's) / HRCI Recertification Credits
Registration: NCHRA Members $195 / General $245 (for the entire series) 


The eProgram Series meets in four, 60-minute online sessions from 12:00pm - 1:00pm PST.

Today’s performance management processes are fundamentally flawed, mostly because organizations tend to think in terms of a one-size-fits-all strategy. Discover several misconceptions about what works and what doesn’t, especially when it comes to ratings and rewards. 

Based on three key lessons learned from finalists in a national SuccessFactors competition, you’ll learn how innovations in performance management technology are changing what’s possible when it comes to this difficult but critical part of human capital management.

You’ll leave the program able to:
-Create a performance management approach tailored to your company’s specific needs, resources and constraints 
-Identify methods for creating ongoing employee/manager dialogue
-Make decisions about pay, promotion and development that motivate high performers without disengaging others in the organization

Breakdown of each session: 
Monday, 9/12/16 - Performance management overview:  trends and innovation. Designing processes that must be separate to be effective but linked to be impactful.

Monday, 9/19/16 - Setting expectations: goals and competencies. Unlocking the awesome power of people actually knowing what it is they are expected to do at work.

Monday, 9/26/16 - Providing ongoing coaching and feedback.

Monday, 10/3/16 - Managing the total workforce: identifying and engaging people at all levels of performance.


About the Presenters

Steven T. Hunt, Ph.D., SPHR, Senior Vice President, SAP SuccessFactors
Dr. Steven Hunt's role at SAP SuccessFactors is focused on guiding the development and implementation of technology-enabled solutions to maximize workforce engagement and productivity. Dr. Hunt has over 25 years experience designing systems for a variety of human capital management applications including performance management, staffing, employee and leadership development, culture change, workforce analytics, and succession planning.  A recognized expert on strategic human resources, Dr. Hunt has played a pivotal role in the implementation of systems that have improved productivity and engagement of millions of employees working for hundreds of companies ranging from small start up organizations to the largest employers in the world. An active author and presenter, Dr. Hunt has written two widely respected books on HR process design and implementation:  “Commonsense talent management: using strategic human resources to increase company performance” (Wiley Press, 2014) and “Hiring success:  the art and science of staffing assessment and employee selection” (Wiley Press, 2007).

Joe Sherwood, M.S., HCM Research Consultant, SAP SuccessFactors
Joe Sherwood’s role at SAP SuccessFactors is focused on driving employee engagement, wellness, and productivity, as well as influencing innovation by generating and delivering scientific research that highlights and maximizes benefits derived from technology-enabled solutions. His research has examined work-family support, employee health and wellness, managerial and team training effectiveness, and personality. This research has been presented at professional and scientific conference across the country. Joe’s most recent research endeavors examine the complexity of performance management systems, including the accurate measurement of performance data, leadership and coaching relationships, and feedback, and how technology can facilitate effective processes uncovered by the research. You can follow this recent work here: 5 Common Myths of Employee Feedback, and Big Data or Big Brother? Using Data to Measure Employee Productivity without Creating Mistrust. Joe graduated with his Master’s degree in industrial-organizational psychology in 2014 from Portland State University, and is nearing the completion of his Ph.D. from the same program. He is passionate about the intersection of technology and industrial-organizational psychology, as well as making complex ideas accessible to those best positioned to apply the knowledge. He is also a proud father of one and a half year old twin boys.


Cancellations received less than seven calendar days from the program date are not refundable. If cancellation within seven days of the program is unavoidable, a credit for a future event will be granted, minus a $75 administration fee ($15 for regional meetings). Credits must be used within one year of issue. A substitute attendee is allowed at the applicable NCHRA member/non-member rate in lieu of credit. Separate cancellation policies apply for the HR West Conference and Certification Preparation Courses.