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NCHRA Member How to Guide



How to sign in to your NCHRA profile:

  1. On home page, locate "Sign In" icon (top of page) 
  2. Use the username and password that you selected during registration process
  3. If you forgot your password, please click on Click here to reset your password. Enter your username or the email used to register as a member. You will receive an email to reset your password.





How to update my password?:

  1. On home page, locate "Sign In" icon (top of homepage)
  2.  Sign in with your username and password.
  3. Click on Manage Profile (top of homepage)
  4. Under the Account Information section select "change" next to the Password description
  5. Select and confirm your new password
  6. Click "Submit" button once you are finished






How to renew my NCHRA membership online:

  1. On homepage, go to "Sign in" Icon (top of page) 
  2. Sign in with your username and password. You will be taken to your Social Feed page. You may also see a notification such as Upgrade My Membership Now or Continue with Current Membership. If so, click on Upgrade My Membership (this is the same as renewing).
  3. Click on the “Welcome,” button (which includes your name) at the top right.
  4. Click on Accounts + Settings.
  5. Then click on “Payments & History” tag on the left.
  6. You then want to click on the Membership tab located across the top of the window.
  7. Click on Securely renew your membership now
  8. You will then be taken to a page called Membership Dues. Select the appropriate option for you. It will say that $185 is due. Any discounts will appear on the payment page.
  9. Please enter the payment information and click on Submit Securely. Your membership will automatically be renewed and your expiration date extended by one year.






How to print my NCHRA receipt or review an invoice?

  1. On home page, sign in
  2. Sign in with your username and password.
  3. Click on Manage Profile (top of Homepage)
  4. You will see your Profile page
  5. Click on Payments & History tag on the left, then the Invoices tab at the top.
  6. Click on Filter By Status dropdown and choose Any Status
  7. For your membership receipt, click on the dollar bill icon, which will take you to your receipt (icon can be found in the lower half of the window).
  8. Choose the print option.





How to access NCHRA Toolkit & Hotline through HR360?

  1. Note: Only paid members have access to this service
  2. On home page, hover over Membership and then Member Resources at the top of the webpage and then hover over HRToolkit. Choose HR Toolkit login or HR Hotline.
  3. Fill in your username and password for HR360 (you should have received this in a separate email when you signed up for your membership, or in an email from November/December 2017 for long-term members)
  4. Click Login
  5. You can also go to and click LOG IN in the top right corner.
  6. If you receive an error, please check your membership to determine if it is current
  7. You can access the HR Hotline # once you have logged in to HR360.
  8. You can log in to your learning management system by clicking the link at the top of the page once you have logged in to hr360.